Since the middle of last year, a wave of “dropping on the car and picking up the car†has swept the market quickly and caused many controversies. While the “special car†service is booming, this business has encountered policy bottlenecks in many cities across the country and has been hit as an illegal operation. Since January, ten cities including Beijing, Shanghai, Jinan, and Qingdao have stopped special services such as Drip Special Vehicles, Easy-to-Use Vehicles, and Fast Taxi, and called them “black cars†across the board.
The Ministry of Communications released a positive signal in a timely manner when public opinion expressed its opposition to the ban on private car services. On January 8, the Ministry of Transport publicly stated that the “special car†service has a positive effect on meeting the high quality, diversification and differential demand of the transportation market. At the same time, the Ministry of Communications prohibits private car access platforms from participating in “special car†operations to ensure Passengers using the "special car" service are safer and more secure. In Shenzhen, for the definition of the special car service, how to supervise the industry, has not yet given a clear attitude, business activities such as Didi Special Car and No. 1 special car are still carried out as usual.
For Baoan in the west of Shenzhen, “difficult to take a taxi†has been criticized by the citizens of some areas. The launch of the special car software can alleviate the “difficulty of taxiing†of Baoan to a certain extent. What kind of attitude does Baoan citizens have on the special car? Recently, the reporter launched a series of investigations.
Status: Only one of the ten people has taken the "special car"
Unlike the "red" outside the original special zone, Baoan's taxis are mainly "green". For a long time, "difficult to take a taxi" has always been a complaint from Baoan citizens.
Miss Liu, who is working near Bao'an People's Hospital, often takes a taxi to and from work. Ms. Liu lives near Nantouguan. Because of her good location, it is not a problem for her to take a taxi from home. It is not easy to go back from the company every time. It is not easy to take a taxi. "If you wait for the bus, it is not easy to wait for 20 minutes." Mr. Huang, who lives in Fuyong, told reporters that taking a taxi is a troublesome thing in the entire Fuyong area.
In recent years, with the rise of taxi software, Baoan’s “difficulty in taxiing†has been somewhat relieved, and some young and fashionable citizens have gradually become accustomed to using taxi software to drive. Ms. Liu said that if she is not good at taxis at the company's door, she will use the Drip taxi to get a car in advance, which is much more convenient than before.
However, the car that has been hot in the past six months does not seem to be hot in Baoan as everyone imagined. The reporter asked nearly ten people. Most of them said that they had heard of the special software such as "Drip Special Car" and "No. 1 Special Car", but they did not sit. Only one person went to Nanshan last week to work, out of curiosity. A car to experience.
"I think it is normal for Baoan to take fewer passengers." One of the respondents thought that most of the taxis used by taxis were young people, but the young people in Baoan were mainly laborers, and the economy was not as good as the original SAR. The white-collar workers are well-off, the price of the special car is at least half the price of ordinary taxis. Few young people are willing to pay the price to take a special car. For older people, they either have a private car or are not familiar with the mobile APP. These "fashionable and advanced" gadgets.
The reporter's investigation also found that Baoan citizens are not very strong in their willingness to take a private car. Mr. Wu, who is engaged in the catering industry, said that he would consider a special car when he counted down the new year and watched the ball, and he was willing to wait for a regular taxi.
However, there are also many people in Bao'an who have shown a strong interest in the car. Miss Wang is the only one of the ten people asked by the reporter to experience the special car. Her evaluation of the special car service is "not bad." A week ago, she went to Nanshan to work. Out of curiosity, she used a drip car to get a special car: "The service is very good. I got on and off to help open the door. I was very patient. I talked with the driver. The driver is very enthusiastic. Miss Wang said that because it was raining that day, the driver of the car gave her an umbrella. As for the price, she thinks that the car will not be much more expensive than the taxi: "Now the drip car will send coupons almost every day, a coupon is 15 yuan. If you use these tickets, it is not more expensive than taking a taxi. I have a chance. I will call a special car later."
Taxi: The traffic of the taxi software is only two or three percent. After the emergence of the special car software, in the overwhelming coverage and discussion of the "special car", one of the most concerned focuses is the impact of the special car on the existing taxi. There are even reports that due to the high pricing of private cars, there is no need to pay monthly rent, APP has incentives, and industry supervision is temporarily lacking. The monthly income of a special driver can reach 10,000 yuan, so many taxi drivers want to switch to open a special car.
However, the reporter’s investigation found that the idea of ​​“turning to a special car†has not yet been popular among Bao’an taxi drivers. Most taxi drivers believe that the car business is currently unclear in terms of policies, software companies, car rentals. The company is also good, they do not have a mature security system for drivers, so most of the taxi drivers in Baoan are still willing to stay in their current positions.
"The thoughts of Baoan taxi drivers are probably related to Baoan's way of calling cars." Baoan, a taxi team leader, told Ms. Wen that the taxi team's business source is mainly based on the city's traffic committee's call platform. The business volume of the software is not very large, probably only about 20% to 30% of the total business. "In fact, compared with 'red', the business source of 'green' is still based on the traditional call, because most of the drivers of 'green' are transferred from rural areas or factories, and the overall quality is not high. Some drivers have been driving taxis for more than ten years, and they have long been accustomed to the traditional way. The taxi software business requires operating mobile phones and software, and can grab the orders, but many green drivers will not even use the APP software."
Taxi driver Tan Shifu said that although the taxi company has to pay the "monthly rent", but the taxi company has formed a relatively complete welfare protection system, so he does not intend to get involved in the "looking beautiful" car industry. Take his team as an example. He drives the car and the car is also good. Although he has to pay more than 8,000 yuan a month, the company has bought him five insurance and one gold, and he has a fixed monthly salary every month. He will organize activities on holidays, and he is satisfied with the status quo. "Although driving a car will sound more income, but the security will be much less, so I will not go there for the time being."
However, Ms. Wen admits that if the car software continues to develop, it will inevitably affect Bao’an taxi market, especially the long-distance passenger transport business of taxis. “It’s well known that business is not good now. If you come out with a special car software, Business, pressure can be imagined."
Citizen: I hope to standardize the operation and management of “special carâ€. As most of the taxi drivers of Master Tan and Baoan said, the industry norms and safety guarantees for the special car service are still the most concerned part. For the disputes such as "special car is not a black car", the "Drip Special Car" and "No. 1 Special Car" two car-taking APP companies voiced through the official Weibo, indicating that the company has always insisted on cooperating with regular car rental companies to provide open, transparent and compliant. Travel services are very different from black cars without service specifications and without pricing standards.
However, the reaction of the public seems to be inconsistent with the response of the taxi app company. According to a random street survey, the proportion of women who dare to take a private car alone is less than 10%. Although most citizens are more convinced of the special car service, they still have doubts about the standardization and safety of the car, and called on the government to come to the industry as soon as possible.
Mr. Dong, a salesman of Baoan Company, clearly stated that he would not take a special car and worried that it would be difficult to make a claim. “Although the software company said that it bought insurance, it would be difficult to pay for it, but it would be very difficult.†Ms. He, who is engaged in the catering industry, also said that she would never travel alone in a special car. "If you can't call a taxi, you will also take a special car with the boys."
A person in charge of a Baoan team told reporters that her team, every taxi is equipped with GPS, surveillance cameras, driving recorders and other facilities, the company will also monitor the behavior of drivers to protect the rights and safety of passengers. However, the car is still blank in this regard.
Corresponding to this is the eager hope of all sectors of society for industry norms. After the Ministry of Communications confirmed the special car service mode on January 8 and made some requests, the “quick taxi†said that it hopes that the relevant departments can give clearer industry norms to help the rapid development of the enterprise and better serve the users. . Didi also said that it will maintain close contact with local traffic committees and car rental companies, and build a more complete supervision system to provide a safer and more reliable mode when the car is in operation.
Many citizens also believe that the new things such as special car software cannot simply be "banned". Relevant departments should improve the supervision system for new industries as soon as possible, effectively preventing the "black car" from whitewashing and protecting passengers' rights and interests.
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